Claim for Equine

At Petplan we do all we can to process your claims quickly and fairly.  To make a claim, simply complete the relevant claim form, which you can download and print at your convenience.  It’s easy to claim with Petplan, however, if there is missing information on your claim form it can cause a delay. 

To make a claim, simply complete the claim form below which you can download and print at your convenience. If you would like some assistance with the claims procedure please refer to A Guide on How to Complete a Claim Form.

To help us process your claim quickly, you can help by making sure the claim form has all sections completed, is signed by both you and your vet, all relevant itemised invoices are included, and if it is your first claim with Petplan, ask your vet to supply a full veterinary history and attach it to your claim.

Download A Claim Form

Petplan Equine Float Claim Form

Petplan Equine Loss by theft or straying Claim Form

Petplan Equine Saddlery & Tack Claim Form

Simply complete a Petplan Pet Insurance claim form and mail it with copies of all receipts, itemised invoices to:

Claim by Mail
Petplan New Zealand Pty Ltd
P.O. Box 112250, Penrose, Auckland 1642
Phone : 0800 255 426
Email :


We are a member of the Insurance Council of NZ and adhere to the Fair Insurance Code,
which provides you with assurance that we have high standards of service to our customers.


Have you got a Question?

Or would you like further information on our insurance policies?

Contact our friendly and knowledgeable team today on   0800 255 426


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