Request Replacement Policy Documents

Have you lost or misplaced your policy documents? You can request more to be sent to you using the online form below.

Given Name/s

Family Name

Street Address

Suburb/Postcode

Please enter at least one of these two fields: Phone/Mob or Email

Phone/Mob

Type of Enquiry

Please select how you would like to receive the documents?

Mail

We suggest, the quickest way to receive your documents is via EMAIL

Existing Client Policy Number

How can we help you?

Verify

Contact Petplan for Dog or Cat or Equine quote or instant cover

0800 255 426

Click here to send correspondence via email.

Alternatively, you may write to: Petplan Head Office 101D Station Rd, Penrose Auckland 1061

Dog & Cat Enquiries
Sales Hours

Mon – Fri 8:30am to 7:00pm

Sat 11:00am to 7:00pm

Sun 12:00pm to 6:00pm

Equine Enquiries
Sales Hours

Mon – Fri 8:30am to 7:00pm

Sat 11:00am to 7:00pm

Sun 12:00pm to 6:00pm

Customer Service, Claims, Accounts and Underwriting queries

Mon – Fri 8:30am to 5:00pm.

Or would you like further information on our insurance policies?

Contact our friendly and knowledgeable team today on 0800 255 426